The first fix was supposed to end the problem. It did not. Eleven months after Sauna360 gave owners a repair for sauna benches that can collapse, the company has gone back to the Consumer Product Safety Commission and widened its recall, because the repair itself failed to hold.
The notice came on September 17, 2026. It now reaches about 6,000 Tylö saunas: the Kiruna Hybrid 2 and 3, along with the Halmstad in sizes 2, 3 and 4. Dealers sold them between July 2024 and July 2026, with price tags from $6,000 up to $12,000.
How the numbers grew
The original recall, on October 23, 2025, followed seven reports of benches breaking and one injury, to a consumer’s head and neck. Sauna360 answered with a retrofit. Since then 77 further reports have come in, and six people have been hurt. One of them suffered a second case of head and neck injuries. Another sprained an ankle.
A bench that gives way inside a hot, enclosed room is a fall hazard in the plainest sense. For owners who paid that kind of money for a space meant for rest, the 2025 repair has turned out to be a stopgap at best.
What owners are told to do
Stop using the sauna now. That applies even to people who already received the 2025 remedy. The company will send a trained installer to add extra hardware and supports to the benches at no charge, and will provide an updated manual with the weight limit. Serial numbers appear on the packaging and on the rooms themselves, and the recall notice lists every affected range.
Sauna360 is headquartered in Finland and took shape in 2017, when Sweden’s Tylö and Finland’s Helo merged. The same day brought it a second, unrelated recall. Roughly 41,580 infrared saunas and kits carrying the Helo, Polar, Finnleo, Radiant Health or Tylö badge have panels that can short circuit, overheat and cause fire or burns. They went on sale at Costco and through pool and spa dealers between May 2013 and July 2026, and the company has logged 67 reports of overheating, melting, charring or burning in the United States, with no injuries.
Sources
- Hybrid sauna recall expanded; injuries reported (WHTM / ABC27 via Yahoo)
- Sauna Recall in the US and Canada: Tylo and Helo (Cleo Labs)
